Mayfair Diagnostics would like to warn the public about a possible telephone scam. We have been advised that members of the public have been contacted by callers posing as representatives of Mayfair Diagnostics. This is a case of caller identification “spoofing” in which manipulation of the caller ID feature allows the scammer to disguise their true identity and make the caller ID appear to be that of Mayfair Diagnostics. Please be assured that Mayfair’s patient information records have NOT been compromised.
Since Mayfair Diagnostics does call patients and will confirm patient information over the phone in order to book a medical imaging appointment, we offer the following tips for recognizing legitimate calls:
The Canadian Radio-television and Telecommunications Commission offers advice on how to protect yourself from scammers, as well as examples of possible scams. The U.S. Federal Communications Commission also offers the following tips:
If you believe you have received a fraudulent phone call, please report it. The Canadian Anti-Fraud Centre collects information on fraud and identity theft. They also provide information on past and current scams affecting Canadians, so the more information they receive about these kinds of calls the better.