Calgary's First Co-created Clinic

Mon, 08/22/2016

We are pleased to announce the opening of Mayfair Diagnostics Coventry Hills, Calgary's first co-created clinic. 

BACKGROUND

Mayfair recognized an opportunity to provide patients with a different kind of health care experience. An experience designed with empathy, and shaped after the kind of service today’s most service-orientated companies deliver to their customers.

APPROACH

Using principles of co-creation – which in very simple terms, you can think of as techniques for collaboration and joint problem-solving, we engaged our employees, physicians, referrers, and our patients to design a future for medical imaging that we could all rally behind.

Together, we reframed our approach, with patients as our focal point. Instead of attempting to create an imaging clinic that provides outstanding patient experiences, we wanted to turn an outstanding patient experience into an imaging clinic. The real benefit of using this approach is identifying what truly matters to our patients.

RESULT

Mayfair Diagnostics Coventry HIlls: the medical imaging clinic of the future.

REQUEST A TOUR

We are hosting private clinic tours for referring practitioners and staff. Members of the public are welcome to stop by any time during regular clinic hours.  

LEAD RADIOLOGIST

Stephen Poplawski MD, FRCPC

Dr. Stephen Poplawski has been a radiologist with Mayfair since 2012. He received his medical degree from the University of Alberta in 2005. Following a successful residency in radiology at the University of Calgary in 2010, Dr. Poplawski pursued subspecialty training in Musculoskeletal Imaging at Stanford University in 2012 and soon after joined our team.

FIND OUT MORE

Please visit Mayfair Diagnostics Coventry Hills  for clinic hours, location and services offered.


ABOUT MAYFAIR

Mayfair Diagnostics (formerly Radiology Consultants Associated) is owned and operated by over 50 radiologists and employing more than 400 employees. We have been leading the way in delivering specialized and diverse medical imaging services using state-of-the-art technology since 1911. Mayfair offers private exams at our Mayfair Place and Regina Centre Crossing locations, and proudly serves more than 700,000 patients and provides more than 90,000 teleradiology interpretations each year.

Our vision is a world in which every person has clarity about their health. We are focused on the needs of our local communities in partnership with physicians and hospitals. We know that our employees are the key to our company’s success and future growth. If you’re a person who is motivated to go above and beyond, inspired by working with the best, and compelled to do the right thing, our organization is the right choice for you.