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Customer Experience Innovation in Healthcare

Tue, 06/27/2017

Jeanne Bliss of the Chief Customer Officer Human Duct Tape Show speaks with Jackie McAtee, Vice President of Marketing and Customer Experience. During this 42-minute podcast, Jackie and Jeanne discuss Jackie's background in the hospitality industry, her experience linking service with marketing, and Mayfair's recent award for Customer Experience Innovation from the Customer Experience Professional Association.


Mayfair Diagnostics (formerly Radiology Consultants Associated) is owned and operated by over 50 radiologists and employing more than 400 employees. We have been leading the way in delivering specialized and diverse medical imaging services using state-of-the-art technology since 1911. Mayfair offers private exams at our Mayfair Place and Regina Centre Crossing locations, and proudly serves more than 700,000 patients and provides more than 90,000 teleradiology interpretations each year.

Our vision is a world in which every person has clarity about their health. We are focused on the needs of our local communities in partnership with physicians and hospitals. We know that our employees are the key to our company’s success and future growth. If you’re a person who is motivated to go above and beyond, inspired by working with the best, and compelled to do the right thing, our organization is the right choice for you.

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