TOLL FREE:  

1-866-611-2665

ONLINE BOOKING TIPS

For using and navigating Mayfair’s online appointment request service.

Online Booking Request

Learn how Maya, the Mayfair Diagnostics booking assistant, can help you make an online booking request. Click on the video to the left for:

  • An overview of what personal information we will collect and why.
  • Tips on how to upload your requisition.
  • A look at the questions you will need to answer about your exam.
How to make an online booking request.

Cancelling an Appointment

You can use the online appointment request widget to cancel an existing appointment with Mayfair Diagnostics. Click on the video to the left for:

  • How to cancel.
  • An overview of what personal information we will collect and why.
  • What details we will need in order to look up your appointment.
How to cancel an appointment.

Text Message Confirmation

If you have provided us with a mobile phone number, you will receive a text message confirmation with the details of your appointment, WITHIN 1-3 BUSINESS DAYS of you making an online or telephone booking request. Click on the video to the left for:

  • An overview of what information will be in your text message.
  • How to access preparation instructions and location details.
  • Why you need to provide your health care number in order to access your preparation instructions.
Learn about your text message confirmation.

Email Confirmation

If you have provided us with an email address, you will receive an email confirmation with the details of your appointment, WITHIN 1-3 BUSINESS DAYS of you making an online or telephone booking request. Click on the video to the left for:

  • An overview of what information will be in your email.
  • How to access preparation instructions and location details.
  • Why you need to provide your health care number in order to access your preparation instructions.
Learn about your email booking confirmation.
Online Appointment Request

What We Do

At the heart of everything we do is a belief that every image tells a story—and every story deserves care.

At Mayfair Diagnostics, we provide state-of-the-art medical imaging that helps patients and physicians get the clarity they need to make informed decisions about health. From routine check-ups to complex diagnoses, our role is to deliver answers with compassion and accuracy.

We offer a full spectrum of imaging services, including:

  • MRI, CT, and X-Ray for advanced diagnostic insight

  • Ultrasound and Mammography for preventative and women’s health

  • Nuclear Medicine, Bone Density, and Cardiac Imaging for specialized care

  • Pain Management and Interventional Procedures to improve quality of life

But our work extends beyond exams and equipment. As the largest teleradiology provider in Western Canada, we connect urban, rural, and remote communities with expert radiology services—ensuring access to care when and where it’s needed most.

We also partner with local organizations, sports teams, and community groups to keep people healthy and active. From professional athletes to families booking their first screening, our commitment is the same: timely results, advanced technology, and compassionate care.

Who We Are.

To improve lives with clarity, compassion, and care—one focused image at a time.

But numbers only tell part of the story. What truly defines us is our culture of compassion. We’re a team of caregivers, innovators, and problem-solvers who share a commitment to excellence. Whether supporting frontline care, developing new technology workflows, or guiding a patient through their appointment, we approach our work with empathy and integrity.

At Mayfair, you’re not just part of a company—you’re part of a community. Together, we’re shaping the future of health care, making advanced imaging accessible, and creating a workplace where people feel valued, supported, and inspired to grow.

The Inside Story

WHO WE ARE. WHAT WE DO. Why we’re more than a workplace

At Mayfair Diagnostics, we’re caregivers, nurturers, creators and thought leaders—deeply rooted in a passion to help people. We deliver meaningful work, compassionate care, and an environment where every team member can thrive.

Key Points:

  • Founded on over a century of excellence in medical imaging.

  • Owned and operated by 50+ radiologists, supported by 400–640+ employees across clinical, technical, administrative, and support roles.

  • Operating 17 locations across Alberta, Saskatchewan, and beyond (14 in Calgary, plus Cochrane, Regina, Saskatoon).

  • Serving 600,000–700,000 patients annually, delivering over 90,000 radiological interpretations—the largest teleradiology provider in Western Canada.

Vision & Mission:

  • Vision: “A world in which every person has clarity about their health.”

  • Mission: “To improve people’s lives, one focused image and one caring, compassionate human touch at a time.”