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This is one of the most common questions we are asked by our patients. Many patients want to know right away what the technologist is seeing and don’t understand why they need to wait to hear from their doctor when the technologist is the one performing the test. Let us explain why.
Whether you are having an exam performed by a medical radiation technologist, a sonographer, or an MRI, CT, or nuclear medicine technologist, they are obtaining information that is only part of your complete medical assessment. Often, trying to diagnose your medical concern may involve blood work, other diagnostic tests, a physical exam, specialist consultation, and your clinical history. This is so that your doctor is able to gain a comprehensive understanding of your concern and reach an accurate diagnosis.
A technologist is qualified and registered to perform exams by their profession’s national professional association and certifying body. They are acquiring diagnostic images according to specific protocols, so that a radiologist (a medical doctor with many years of specialized education) can interpret the images to provide an accurate report of the findings and results of your study. Should the technologist identify any immediate concerns, they will bring them to the attention of the radiologist; however, they are not legally permitted to share any results directly to you, the patient.
We understand that you may feel nervous or perhaps anxious about your exam or your results, but it’s important to remember that your care is our top priority. Our technologists are there to capture the best images possible, but also to take care of you and ease any anxiety you may have. That may include simply explaining what will happen during your exam, answering general questions, or it could include some discussion of what they are scanning within the limits of what they can share.
If there are immediate concerns with the examination or your doctor has asked for an immediate result, your results will be phoned or faxed to your referring physician. Otherwise, results will be received by your doctor within one to two business days depending on the type of exam. Your doctor will then be able to review your results with you, along with the results of any other test you may have undergone, and determine the next steps in your health care treatment plan.
ACCESSING MEDICAL IMAGES AND REPORTS
Patients in Alberta and Saskatchewan can access their diagnostic imaging results through their provincial online health portals, MyHealth Records in Alberta and MySaskHealthRecord in Saskatchewan. Results are typically released to these accounts at the same time they are sent to the referring physician, which means patients may see their results before their doctor has had a chance to review them.
While early access can be helpful, Mayfair encourages patients to wait and review your results with your health care practitioner, who can provide context and guidance based on your full medical history.
If you would like to sign up for a MyHealth Records account, follow these instructions or to register for a MySaskHealthRecord account, follow these instructions.
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We foster a supportive and collaborative culture designed to encourage positive patient experiences and build strong working relationships across the organization:
Our core values shape the way we work with patients, partners, and fellow employees. And, more than anything else, they’re what set Mayfair apart. In everything we do, this is what we strive for:
EXCELLENCE
We share a commitment to high quality and excellence in all that we do. This commitment calls on all of us to achieve the very best of our capabilities and exceed our own expectations.
CURIOSITY
We innovate in everything, from services to processes. We believe meaningful change and effective problem solving come only by looking at challenges and opportunities from new angles and by exercising our creativity and curiosity.
PASSION
We show pride, enthusiasm, and dedication in everything that we do. We are committed to producing and delivering high-quality results and services. We are passionate about our industry and about our company, services, partners, and patients.
COLLABORATION
Our team is supportive of each other’s efforts; we are loyal to one another; and we care for one another both personally and professionally. We promote and support a diverse, yet unified, team. We work together to meet our common goals across Mayfair clinics, locations, and geographies. Only through collaboration on ideas, technologies, and talents can we achieve our mission and vision.
SERVICE
We take pride in delivering exceptional service every day. We listen to every request with an open mind, always looking for opportunities to go above and beyond to create memorable, personalized experiences. We take responsibility to answer our referrers’ and patients’ requests and respect their time by always responding with a sense of urgency.
Start a career with Mayfair Diagnostics — one of Western Canada’s leading medical imaging teams.
Headquartered in Calgary, Alberta, we’ve been helping people f ind clarity for their health for over 100 years. At our clinics in Calgary and area, Regina, and Saskatoon, our team of radiologists, technologists, and support staff work in a truly integrated way to provide exceptional experiences for our patients. Joining our team is more than a job. It’s an investment in your future — a plan for success.
OUR PEOPLE
Our people share our quest to make a difference in our patient’s lives. We’re a team of professionals, disciplined in our skills and compassionate with our patients, providing the care and attention they need. At our core, we are a trusted partner in our patients’ health care journey. Our patients, physicians, and other health care providers rely on us for quality imaging to help manage their patient’s health care decisions with certainty. But our business is about more than just imaging. It’s about building lasting relationships and making a meaningful difference in the lives of those we meet.
OUR VISION
A world in which every person has clarity about their health. We push the boundaries of what is possible and embrace change as an opportunity. We strive to be thought leaders and encourage creativity by providing a safe place for calculated risk taking. We learn from our mistakes. We share best practices across our operations and are recognized by our peers for our work. We engage the best to help propel us forward in achieving our goals.
