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ONLINE BOOKING TIPS

For using and navigating Mayfair’s online appointment request service.

Online Booking Request

Learn how Maya, the Mayfair Diagnostics booking assistant, can help you make an online booking request. Click on the video to the left for:

  • An overview of what personal information we will collect and why.
  • Tips on how to upload your requisition.
  • A look at the questions you will need to answer about your exam.
How to make an online booking request.

Cancelling an Appointment

You can use the online appointment request widget to cancel an existing appointment with Mayfair Diagnostics. Click on the video to the left for:

  • How to cancel.
  • An overview of what personal information we will collect and why.
  • What details we will need in order to look up your appointment.
How to cancel an appointment.

Text Message Confirmation

If you have provided us with a mobile phone number, you will receive a text message confirmation with the details of your appointment, WITHIN 1-3 BUSINESS DAYS of you making an online or telephone booking request. Click on the video to the left for:

  • An overview of what information will be in your text message.
  • How to access preparation instructions and location details.
  • Why you need to provide your health care number in order to access your preparation instructions.
Learn about your text message confirmation.

Email Confirmation

If you have provided us with an email address, you will receive an email confirmation with the details of your appointment, WITHIN 1-3 BUSINESS DAYS of you making an online or telephone booking request. Click on the video to the left for:

  • An overview of what information will be in your email.
  • How to access preparation instructions and location details.
  • Why you need to provide your health care number in order to access your preparation instructions.
Learn about your email booking confirmation.

Do you have questions?

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