TOLL FREE:
1-866-611-2665
Manage your healthcare journey at Mayfair through Patient Connection, an online management suite with true scheduling
capabilities or call our Central Booking team to find a convenient date and location for your appointment.
Patient Connection is currently only available to existing Mayfair patients. Existing Mayfair patients may create a Patient Connection account or use a one-time login via SMS. New patients to Mayfair should call our Contact Centre toll-free at 1-866-611-2665 or if in Regina, 306-569-9729 to book your first visit and then you can use the online booking tool for your next visit.
Yes, you can book, view, reschedule, or cancel an appointment using our new online booking tool, Patient Connection regardless of how you originally booked the appointment.
Yes, a mobile phone number will be required to receive a multi-factor authentication code to safeguard your health information. You have the option to create a user account for future access, or you can continue to access the system by using a different one-time access code each time.
While you can automatically book certain exams, others may require our team to review your requisition, medical history and symptoms to determine the best exam. However, you can still use Patient Connection to upload your requisition and request an appointment. On the list of exams, please select the “Request Appointment” button and proceed with the process to request an appointment. Our team will then review your request and respond to you within one to three business days for next steps in scheduling your appointment.
If your physician has marked your imaging as urgent, please call us at 1-866-611-2665 or if in Regina, 306-569-9729, to ensure your appointment is scheduled promptly.
If your doctor has ordered multiple types of exams on your requisition, you can select the exams from the list presented and proceed with uploading your requisition and choosing your clinic, day, and time for the exams. However, if one or more of the exams you are seeking is not listed, please scroll to the bottom of the page and click on “request appointment”. You will be able to upload your requisition to request the appointments. A booking coordinator will review your requisition and respond within 1 to 3 business days.
If you’re unsure whether certain exams should be booked together or if they can be booked on separate days, please contact us at 1-866-611-2665, and a booking coordinator can assist you.
Please ensure the name and mobile number you enter match what we have on file. Your name is typically the name on your health insurance card. If your information has changed, or you’d like to speak to someone, call us at 1-866-611-2665 or if in Regina, 306-569-9729. If you have recently changed your mobile phone number, please contact us as well. Having complete and accurate information for you, ensures you can be properly validated, and your information is kept secure.
If you have never visited our clinics before, please call our Customer Contact Centre at 1-866-611-2665 or if in Regina, 306-569-9729 . We can help schedule your first exam and set up your account in our system. Once your account is created, you can use our Patient Connection system to book future appointments or access existing appointments.
Yes, you can take a clear photo of your requisition and upload it during the booking process. Make sure all details are visible in the photo. On the ‘upload referral page’, simply tap or click on the cloud icon, and you will be presented with options to upload your requisition.
We accept requisitions from any diagnostic imaging provider in Canada. To book an exam or request an appointment via Patient Connection, patients need a medical requisition (referral) from a Canadian licensed physician or other approved referrer. For certain exams, the referrer can be a nurse practitioner, chiropractor or physiotherapist.
If your physician or medical clinic has indicated to you that they faxed your requisition directly to Mayfair, we will contact you and you do not need to proceed with an online booking or request.
Imaging exams require a medical requisition (referral) from a Canadian licensed physician or other approved referrer. For certain exams, the referrer can be a nurse practitioner, chiropractor or physiotherapist.
If your physician or medical clinic has indicated to you that they faxed your requisition directly to Mayfair, we will contact you and you do not need to proceed with an online booking or request.
In certain circumstances women can self refer for their yearly or bi-yearly mammograms. You may be able to book an appointment without needing to have a requisition from your physician if you meet certain criteria. The Alberta Health Services Screening for Life initiative encourages women to participate in breast cancer screening through routine mammography. This provincial initiative empowers women to “self-refer” depending on their age. For more details on who can self-refer, call our team or visit screeningforlife.ca. You can also find details at Mammography Self-Referral Guidelines – Mayfair Diagnostics.
Yes, some of our locations offer evening and weekend hours for your convenience. To find the specific hours for a clinic near you, please visit our website at View All Locations – Mayfair Diagnostics
Once your appointment is scheduled, we will send you preparation instructions by email or text. The required preparation instructions for your exam will also be available on Patient Connection once your exam is scheduled. Simply click on ‘View Details’ to review your appointment prep. You may also view exam prep instructions on our website at radiology.ca.
Protecting your personal information is a top priority. We’ve put strong safeguards in place to minimize risk and keep your data safe. We use a combination of administrative, technical, and physical security measures, including but not limited to:
The personal health information you provide will be kept private and secure. For more information about our privacy
policies please visit Privacy Policy – Mayfair Diagnostics.
Our Refresh newsletter delivers the latest medical news, expert insights, and practical tips straight to your inbox, empowering you with knowledge to enhance patient care and stay informed.
By subscribing to our newsletter you understand and accept that we may share your information with vendors or other third parties who perform services on our behalf. The personal information collected may be stored, processed, and transferred to a country or region outside of Quebec.
Please read our privacy policy for more details.
At the heart of everything we do is a belief that every image tells a story—and every story deserves care.
At Mayfair Diagnostics, we provide state-of-the-art medical imaging that helps patients and physicians get the clarity they need to make informed decisions about health. From routine check-ups to complex diagnoses, our role is to deliver answers with compassion and accuracy.
We offer a full spectrum of imaging services, including:
MRI, CT, and X-Ray for advanced diagnostic insight
Ultrasound and Mammography for preventative and women’s health
Nuclear Medicine, Bone Density, and Cardiac Imaging for specialized care
Pain Management and Interventional Procedures to improve quality of life
But our work extends beyond exams and equipment. As the largest teleradiology provider in Western Canada, we connect urban, rural, and remote communities with expert radiology services—ensuring access to care when and where it’s needed most.
We also partner with local organizations, sports teams, and community groups to keep people healthy and active. From professional athletes to families booking their first screening, our commitment is the same: timely results, advanced technology, and compassionate care.
To improve lives with clarity, compassion, and care—one focused image at a time.
But numbers only tell part of the story. What truly defines us is our culture of compassion. We’re a team of caregivers, innovators, and problem-solvers who share a commitment to excellence. Whether supporting frontline care, developing new technology workflows, or guiding a patient through their appointment, we approach our work with empathy and integrity.
At Mayfair, you’re not just part of a company—you’re part of a community. Together, we’re shaping the future of health care, making advanced imaging accessible, and creating a workplace where people feel valued, supported, and inspired to grow.
WHO WE ARE. WHAT WE DO. Why we’re more than a workplace
At Mayfair Diagnostics, we’re caregivers, nurturers, creators and thought leaders—deeply rooted in a passion to help people. We deliver meaningful work, compassionate care, and an environment where every team member can thrive.
Key Points:
Founded on over a century of excellence in medical imaging.
Owned and operated by 50+ radiologists, supported by 400–640+ employees across clinical, technical, administrative, and support roles.
Operating 17 locations across Alberta, Saskatchewan, and beyond (14 in Calgary, plus Cochrane, Regina, Saskatoon).
Serving 600,000–700,000 patients annually, delivering over 90,000 radiological interpretations—the largest teleradiology provider in Western Canada.
Vision & Mission:
Vision: “A world in which every person has clarity about their health.”
Mission: “To improve people’s lives, one focused image and one caring, compassionate human touch at a time.”
