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Mayfair Diagnostics is pleased to announce that we now offer text message notifications about your medical imaging appointment. When you are booking your next appointment, you will be asked if you would like to receive these notifications and, if you agree, to provide your cell phone number. These notifications will include a confirmation of your appointment with a link to exam and clinic details, as well as reminders prior to your appointment.
These text notifications will be offered in addition to the email notifications that Mayfair has been offering for several years now. Please note that if you provide us with both an email address and a mobile phone number, you will receive both text and email notifications about your appointment. You will be able to opt out for either notification – just text STOP or click the unsubscribe option within the email.
Through both email and text notifications, you now also have the ability to digitally confirm your appointment, or request to reschedule or cancel booked appointments. This is a new option that allows you to use text or email to make these requests without needing to call us.
Adding the ability to digitally request to reschedule or cancel booked appointments is the first step in Mayfair’s plan to introduce online booking requests. This service is expected to be operational by the end of 2022 and will allow you to submit a request for your medical imaging appointment through the radiology.ca website.
When launched, our website will begin featuring Maya, Mayfair’s digital booking assistant (chatbot), who will guide you through the online booking process.
Maya will ask you to provide basic personal information to confirm your identity and exam details from your requisition, as well as upload a picture of your requisition. This information will only be used to book your appointment. You will also be asked to provide your preferences for locations, dates, and times for your appointment.
Once we have your information and scheduling preferences, our booking team will review your request and contact you by email, text, or telephone within two business days to complete your booking. If your preferred date, time, and location is available, your appointment will be automatically booked without you having to talk to a booking agent and a text and/or email confirmation will be sent.
We have had many requests from patients for an online booking request option and have been working on this project for a year now. We are very excited to see this service go live soon! Watch for more information later this year.
Mayfair Diagnostics has 14 clinics offering variety of services across Calgary, as well as one each in Cochrane, Regina, and Saskatoon. You can visit a clinic in person to book your appointment, or you can contact the Mayfair Diagnostics Customer Contact Centre via the following options:
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At the heart of everything we do is a belief that every image tells a story—and every story deserves care.
At Mayfair Diagnostics, we provide state-of-the-art medical imaging that helps patients and physicians get the clarity they need to make informed decisions about health. From routine check-ups to complex diagnoses, our role is to deliver answers with compassion and accuracy.
We offer a full spectrum of imaging services, including:
MRI, CT, and X-Ray for advanced diagnostic insight
Ultrasound and Mammography for preventative and women’s health
Nuclear Medicine, Bone Density, and Cardiac Imaging for specialized care
Pain Management and Interventional Procedures to improve quality of life
But our work extends beyond exams and equipment. As the largest teleradiology provider in Western Canada, we connect urban, rural, and remote communities with expert radiology services—ensuring access to care when and where it’s needed most.
We also partner with local organizations, sports teams, and community groups to keep people healthy and active. From professional athletes to families booking their first screening, our commitment is the same: timely results, advanced technology, and compassionate care.
To improve lives with clarity, compassion, and care—one focused image at a time.
But numbers only tell part of the story. What truly defines us is our culture of compassion. We’re a team of caregivers, innovators, and problem-solvers who share a commitment to excellence. Whether supporting frontline care, developing new technology workflows, or guiding a patient through their appointment, we approach our work with empathy and integrity.
At Mayfair, you’re not just part of a company—you’re part of a community. Together, we’re shaping the future of health care, making advanced imaging accessible, and creating a workplace where people feel valued, supported, and inspired to grow.
WHO WE ARE. WHAT WE DO. Why we’re more than a workplace
At Mayfair Diagnostics, we’re caregivers, nurturers, creators and thought leaders—deeply rooted in a passion to help people. We deliver meaningful work, compassionate care, and an environment where every team member can thrive.
Key Points:
Founded on over a century of excellence in medical imaging.
Owned and operated by 50+ radiologists, supported by 400–640+ employees across clinical, technical, administrative, and support roles.
Operating 17 locations across Alberta, Saskatchewan, and beyond (14 in Calgary, plus Cochrane, Regina, Saskatoon).
Serving 600,000–700,000 patients annually, delivering over 90,000 radiological interpretations—the largest teleradiology provider in Western Canada.
Vision & Mission:
Vision: “A world in which every person has clarity about their health.”
Mission: “To improve people’s lives, one focused image and one caring, compassionate human touch at a time.”
