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Mayfair Diagnostics is excited to announce that our new online appointment request service is now available! Our website now features a new widget in the bottom righthand corner labelled ONLINE APPOINTMENT REQUEST.
Click the online appointment request widget and you will be invited to “Get started” with Maya, the new Mayfair Diagnostics digital booking assistant (chatbot). Maya’s job is to help you book, reschedule, or cancel an appointment. She can be accessed from any device, from anywhere, and is designed to be mobile friendly.
Maya will ask you to provide basic personal information to confirm your identity and exam details from your requisition, as well as upload a picture of your requisition if needed. This information will only be used to book your appointment. You will also be asked to provide your preferences for locations, dates, and times for your appointment.
Once we have your information and scheduling preferences, our booking team will review your request and contact you by email, text, or telephone within two business days to complete your booking. Please bear in mind that our team will try their best to accommodate your selected preferences, but we may need to schedule you for a different location or time option to get you an appointment sooner.
We know that patients have been asking for this option and after a year of work and planning, we are proud to launch this option for patients.
Mayfair Diagnostics offers both email and text message notifications about your medical imaging appointment. These notifications will include a confirmation of your appointment with a link to exam and clinic details, as well as reminders prior to your appointment. Please note that for privacy reasons, you will need to click the link in your email or text message to see your booking details.
When you first book with us, we will ask you if you would like to receive these notifications and, if you agree, to provide your cell phone number or email address. If we have both an email address and a mobile phone number on file, you will receive both text and email notifications about your appointment. You may opt out for either notification by replying STOP to the text notification or clicking the unsubscribe option within the email.
Through these email and text notifications, you will also be able to digitally confirm your appointment, or request to reschedule or cancel booked appointments. This option allows you to use text or email to make these requests without needing to call us.
Mayfair Diagnostics has 14 clinics offering a variety of services across Calgary, as well as one each in Cochrane, Regina, and Saskatoon. You can visit a clinic in person to book your appointment, or you can contact the Mayfair Diagnostics Customer Contact Centre via the following options:
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At the heart of everything we do is a belief that every image tells a story—and every story deserves care.
At Mayfair Diagnostics, we provide state-of-the-art medical imaging that helps patients and physicians get the clarity they need to make informed decisions about health. From routine check-ups to complex diagnoses, our role is to deliver answers with compassion and accuracy.
We offer a full spectrum of imaging services, including:
MRI, CT, and X-Ray for advanced diagnostic insight
Ultrasound and Mammography for preventative and women’s health
Nuclear Medicine, Bone Density, and Cardiac Imaging for specialized care
Pain Management and Interventional Procedures to improve quality of life
But our work extends beyond exams and equipment. As the largest teleradiology provider in Western Canada, we connect urban, rural, and remote communities with expert radiology services—ensuring access to care when and where it’s needed most.
We also partner with local organizations, sports teams, and community groups to keep people healthy and active. From professional athletes to families booking their first screening, our commitment is the same: timely results, advanced technology, and compassionate care.
To improve lives with clarity, compassion, and care—one focused image at a time.
But numbers only tell part of the story. What truly defines us is our culture of compassion. We’re a team of caregivers, innovators, and problem-solvers who share a commitment to excellence. Whether supporting frontline care, developing new technology workflows, or guiding a patient through their appointment, we approach our work with empathy and integrity.
At Mayfair, you’re not just part of a company—you’re part of a community. Together, we’re shaping the future of health care, making advanced imaging accessible, and creating a workplace where people feel valued, supported, and inspired to grow.
WHO WE ARE. WHAT WE DO. Why we’re more than a workplace
At Mayfair Diagnostics, we’re caregivers, nurturers, creators and thought leaders—deeply rooted in a passion to help people. We deliver meaningful work, compassionate care, and an environment where every team member can thrive.
Key Points:
Founded on over a century of excellence in medical imaging.
Owned and operated by 50+ radiologists, supported by 400–640+ employees across clinical, technical, administrative, and support roles.
Operating 17 locations across Alberta, Saskatchewan, and beyond (14 in Calgary, plus Cochrane, Regina, Saskatoon).
Serving 600,000–700,000 patients annually, delivering over 90,000 radiological interpretations—the largest teleradiology provider in Western Canada.
Vision & Mission:
Vision: “A world in which every person has clarity about their health.”
Mission: “To improve people’s lives, one focused image and one caring, compassionate human touch at a time.”
