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Maybe you’re not feeling well, or maybe it’s time for your annual medical checkup. Either way, you’re at the doctor’s office. You discuss with the doctor your medical history and any new concerns, then the doctor performs a physical exam and asks you questions about any symptoms and your overall health.
If further investigation is needed, the doctor might order blood or other lab tests, or medical imaging. To arrange these tests, your doctor will need to fill out paperwork requesting the specific exam and explaining why they are needed. This order is called a requisition.
In the case of medical imaging exams, your doctor might then:
Please note, if your doctor gives you a requisition from another provider but you have a preferred clinic that’s more convenient for you, any of our 15 Calgary and area clinics will accept that requisition.
When requests for medical imaging are faxed to the Mayfair Diagnostics Customer Contact Centre, each requisition is reviewed by a member of the team, and a radiologist if necessary. These forms are checked to ensure the following:
After each requisition is reviewed, a patient experience coordinator will then contact you. Depending on the complexity of the exams being requested, this may take from 2-3 days after receiving the requisition from your referring doctor. However, urgent requests are handled immediately.
When Mayfair Diagnostics patient experience coordinators call to book a medical imaging exam we will, first of all, confirm with you the name of your referring doctor who ordered the exam. We will need to confirm some of your personal details to ensure they match what is on the requisition, but we will NOT ask for any financial information, and any personal details will be taken after we have confirmed your referring doctor with you.
Mayfair Diagnostics has 14 clinics offering variety of services across Calgary, as well as one each in Cochrane, Regina, and Saskatoon. You can visit a clinic in person to book your appointment, or you can contact the Mayfair Diagnostics Customer Contact Centre via the following options:
Please note that X-ray services are walk-in only. Be sure to check our X-ray exam page for a list of locations that offer these services.
When you are speaking with one of Mayfair’s patient experience coordinators, you will need to have your requisition ready. We will ask for patient information, referring doctor information, exams ordered, relevant medical history and any other information your doctor has included on the requisition. You may also be asked about special considerations and other pertinent information related to the exam.
Once we have all the information we need, the booking coordinator can discuss with you available times and locations for your exams. They will then explain any preparation instructions, driving directions, parking information, etc.
If you have the option to email or fax your requisition prior to your appointment, that would be helpful or you can bring it with you to your appointment. Please note that for certain types of appointments, such as vascular ultrasound, MRI, CT, etc., we will need to have received your requisition from your referring doctor before we can book your appointment.
Mayfair Diagnostics offers email and text message notifications and, if you provide your email address and/or cell phone number, we will send you a confirmation message about your appointment with a link to exam and clinic details, as well as a reminder message prior to your appointment.
For more information, please refer to our services page for a list of our services and the locations where they are offered.
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At the heart of everything we do is a belief that every image tells a story—and every story deserves care.
At Mayfair Diagnostics, we provide state-of-the-art medical imaging that helps patients and physicians get the clarity they need to make informed decisions about health. From routine check-ups to complex diagnoses, our role is to deliver answers with compassion and accuracy.
We offer a full spectrum of imaging services, including:
MRI, CT, and X-Ray for advanced diagnostic insight
Ultrasound and Mammography for preventative and women’s health
Nuclear Medicine, Bone Density, and Cardiac Imaging for specialized care
Pain Management and Interventional Procedures to improve quality of life
But our work extends beyond exams and equipment. As the largest teleradiology provider in Western Canada, we connect urban, rural, and remote communities with expert radiology services—ensuring access to care when and where it’s needed most.
We also partner with local organizations, sports teams, and community groups to keep people healthy and active. From professional athletes to families booking their first screening, our commitment is the same: timely results, advanced technology, and compassionate care.
To improve lives with clarity, compassion, and care—one focused image at a time.
But numbers only tell part of the story. What truly defines us is our culture of compassion. We’re a team of caregivers, innovators, and problem-solvers who share a commitment to excellence. Whether supporting frontline care, developing new technology workflows, or guiding a patient through their appointment, we approach our work with empathy and integrity.
At Mayfair, you’re not just part of a company—you’re part of a community. Together, we’re shaping the future of health care, making advanced imaging accessible, and creating a workplace where people feel valued, supported, and inspired to grow.
WHO WE ARE. WHAT WE DO. Why we’re more than a workplace
At Mayfair Diagnostics, we’re caregivers, nurturers, creators and thought leaders—deeply rooted in a passion to help people. We deliver meaningful work, compassionate care, and an environment where every team member can thrive.
Key Points:
Founded on over a century of excellence in medical imaging.
Owned and operated by 50+ radiologists, supported by 400–640+ employees across clinical, technical, administrative, and support roles.
Operating 17 locations across Alberta, Saskatchewan, and beyond (14 in Calgary, plus Cochrane, Regina, Saskatoon).
Serving 600,000–700,000 patients annually, delivering over 90,000 radiological interpretations—the largest teleradiology provider in Western Canada.
Vision & Mission:
Vision: “A world in which every person has clarity about their health.”
Mission: “To improve people’s lives, one focused image and one caring, compassionate human touch at a time.”
