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EFFECTIVE JUNE 1, 2022 

In Alberta, in compliance with Alberta Health Services mandates for contracted facilities, such as Mayfair Diagnostics clinics, we ask you to wear a surgical-type mask while in our clinics. This is to help minimize the potential spread of infection from someone who is infected, and for those who may have COVID-19 before they experience symptoms themselves. When you arrive for your appointment, you will be offered a fresh surgical-type mask, if you do not have one.

In Saskatchewan, you will be offered a surgical-type mask and asked to wear it, again to help minimize the spread of infection. However, masking is not mandatory.

We will continue to monitor and adhere to Alberta Health Services and Saskatchewan Health Authority guidelines, and will change our own policies and protocols, if necessary, to remain in alignment. Mayfair is committed to keeping our patients and employees safe, so we will continue to ask screening questions of our patients when they check in for their appointment. We also ask that if you are unwell, please call us to reschedule. 

Based upon guidance for cortisone injections and the COVID-19 vaccine and the potential suppression of the immune system following steroid use, Mayfair requires that patients who have a scheduled date for their COVID-19 vaccination book their pain management injections either two weeks before or one week after any COVID-19 vaccination. Please contact us at 1-866-611-2665 to re-book an injection or read this article for further information. 

We remain committed to your imaging needs and safety, and to ensuring the safety of our patients, our employees, and our communities. We update our location pages regularly with information about our clinic hours and services. You can also call us at 1-866-611-2665 between 7:30 a.m. to 6 p.m., Monday to Friday, to speak with our Contact Centre booking team. 

WHAT TO EXPECT AT YOUR APPOINTMENT

When checking in, you will be asked to provide your provincial health care card and photo identification to confirm your identity. You will also be asked questions about cold or flu-like symptoms and potential risk of COVID-19 exposure. Please refer to the section below for more information about the screening questions.

We maintain safe social distancing within our clinics, providing an option for patients to wait outside the clinic after they have checked in for their appointment. We also have isolation areas for patients with symptoms and/or risks of exposure.

Please maintain a physical distance of at least two metres from others while in the clinic. We are limiting admittance of individuals to our clinics and ask that only the patient attend the appointment. The waiting rooms during this time are for patients only, with the following exceptions:

  • If you have mobility issues, your companion will be allowed to accompany you during the registration process. They will then be required to leave the clinic and wait for you outside the clinic, until after the exam is complete.
  • If you are having an obstetrical exam performed, one other person may accompany you only if they are not experiencing any symptoms related to COVID-19 and do not answer yes to the other screening questions.

PATIENT SCREENING QUESTIONS

  • Have you tested positive for COVID-19 within the last 10 days?
  • Do you have any of the following new or worsening COVID-19 symptoms and have not been tested or have had a recent negative test within the last 10 days?
    • Fever
    • New onset of cough
    • New/unexplained shortness of breath
    • Loss of sense of smell or taste
    • Sore throat
    • Runny nose
  • Have you had close contact with a known COVID-19-positive person within the last 10 days and you are not fully vaccinated?
  • Do you work, reside, or interact with a congregate living or facility that has been identified as being in outbreak status?